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Understanding Trust-Based Leadership: An enquiry into the Nigerian Public Sector

Folorunsho, Oladipupo (2021) Understanding Trust-Based Leadership: An enquiry into the Nigerian Public Sector. Doctoral thesis, York St John University.

Text (PhD thesis)
Folorunsho Oladipupo Final Thesis.pdf - Published Version
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Trust is a vital factor in the successful running of an organisation, resulting from social exchanges or interactions between leaders and employees. Before trust is developed, employees always draw inferences from their leader’s behaviours, which determines the nature of their work and personal relationship. Different empirical studies have established that the presences of trust in employee and leader relationship result in positive outcomes. As a result, through the research question, this thesis set out to understand the factors that give rise to trust between organisational actors and the effect of the trusting relationship.

Twenty participants, both leaders and employees from five departments within the Nigeria public health sector organisation, provided their experience to answer the research question. A case study approach was employed and was guided by an interpretivist-constructionist perspective. Semi-structured interview and observation were employeed to gather data. This study identified significant findings which provided more theoretical insight into trust-based leadership. From the resulting study, a clear picture of trust-based leadership was formed, which provided the basis for a trust-based leadership model for this phenomenon in a developing country. The findings report other factors that give rise to trust-based leadership in a developing economy. This study considered different factors that facilitates trust and its outcome provides a trust-based leadership framework in a developing country—a subject area that lacks literature background.

In sum, this thesis has made a case by contributing towards the theoretical understanding of trust-based leadership in a Nigerian public health sector organisation. This is in response to the mounting awareness that how trust is formed between organisational actors must be understood in its context. As such, the scarcity of study in this area highlights the necessity to investigate the concept under study in Nigeria. This study provides practical and policy implications for better understanding of trust-based leadership.

Item Type: Thesis (Doctoral)
Status: Published
Subjects: H Social Sciences > H Social Sciences (General)
School/Department: York Business School
URI: https://ray.yorksj.ac.uk/id/eprint/6593

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