Onohuean, Ephraim

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Contact

profile_image:

Name:

Onohuean, Ephraim

Email:

ephraim.onohuean@yorksj.ac.uk

Biography

Expertise:

Management Students, Exploration Geophysics

Job title:

Research

Biography:

Ephraim is a driven Nigerian physicist and early-career researcher. With a background in Physics and an MSc in Geophysics in progress, I also bagged an MRes in Management Studies. A believer and passionate about research, Ephraim is carving his path in the world of science.

Qualifications:

B.sc Physics (AAU) M.sc Geophysics (in progress) Mres management science (YSJ)

My Latest

Onohuean, Ephraim and Nyagadza, Brighton ORCID: https://orcid.org/0000-0001-7226-0635 (2026) Evaluating the impact of AI-Powered chatbots adoption on customer satisfaction and service management: Perspectives from an emerging market multinational retail corporation. Strategic Business Research. p. 100071.
Onohuean, Ephraim (2025) Evaluating the Impact of AI-Powered Chatbots on Customer Service Management and Satisfaction in a Multinational Corporation: A Case Study of Nestlé Nigeria. Masters thesis, York St John University.

My Most Viewed

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1	Evaluating the Impact of AI-Powered Chatbots on Customer Service Management and Satisfaction in a Multinational Corporation: A Case Study of Nestlé Nigeria	21	33