Items where Author is "Kusotera, Brain"
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Article
Nyagadza, Brighton 
ORCID: https://orcid.org/0000-0001-7226-0635, Mazuruse, Gideon, Muposhi, Asphat, Chuchu, Tinashe, Makoni, Tendai and Kusotera, Brain
(2022)
Emotions' influence on customers’ e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances.
Social Sciences & Humanities Open, 6 (1).
p. 100292.