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Predictors for e-government adoption: Integrating TAM, TPB, trust and perceived risk

Qijun Xie, Qijun Xie, Song, Wei, Peng, Xiaobao and Shabbir, Muhammad ORCID logoORCID: https://orcid.org/0000-0002-0796-0456 (2017) Predictors for e-government adoption: Integrating TAM, TPB, trust and perceived risk. Electronic Library, 35 (1).

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Abstract

Purpose
The present research aims to identify determinants for citizen’ behavioural adoption of e-government, explore relationships among these variables and investigate whether the proposed model can provide a more comprehensive manner to understand the adoption of e-government.

Design/methodology/approach
First, a survey is administered to collect data, then the Cronbach’s alpha is assessed for internal consistency of measurement scales; second, confirmatory factor analysis is conducted to evaluate the measurement model; finally, a structural equation model is used to test the proposed hypotheses and explore the determinants of e-government adoption.

Findings
Results indicate that the proposed model is a stable model with powerful explanatory of variation. In addition, some new relationships in the e-government context are found, whose disposition to trust has positive effect on social norms, whereas perceived risk negatively influences perceived behaviour control. Moreover, other key dominants have been investigated.

Originality/value
The findings have enabled us to better understand factors affecting intention and also provided a solid theoretical research model for future study.

Item Type: Article
Status: Published
DOI: 10.1108/EL-08-2015-0141
School/Department: London Campus
URI: https://ray.yorksj.ac.uk/id/eprint/10195

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