Perry, Matt, Boyle, Malcolm and Devinish, Scott (2024) Patient Experience of Paramedic Interventions: The lived experience of patients in southern England. Journal of Paramedic Practice. (In Press)
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Abstract
Objectives
Patient experience is considered an integral part of high-quality healthcare. The paramedic profession is developing rapidly and understanding what patients experience during a paramedic intervention is an essential part of further development of practice. The objective of this research is to explore patient’s experience of paramedic interventions from their perspective. This understanding of patient experience is important to the development of the profession as it strives for new and unique contributions to health and emergency care.
Methods
Qualitative, lived experience data were collected through semi-structured interviews and were analysed through phenomenological thematic analysis. This allowed participants to express their experience in their own words. Data analysis occurred alongside collection to assist with identification of data saturation and therefore sample size.
Results
The lived experience patients is described and is characterised by four themes (action conquers fear, stop my pain, the journey starts here, and treat me as a person). The recognition that paramedics provide an intervention that is part of a journey of care is also featured in the data.
Conclusions
The experience of patients of paramedics in southern England can be characterised as one that respects the desire for humane treatment, including the reduction of pain. Patients also place a high value on conspicuous action being taken as a possible means to reduce anxiety. It is notable that clinical competence and speed of response do not appear to feature.
| Item Type: | Article |
|---|---|
| Status: | In Press |
| Subjects: | R Medicine > R Medicine (General) R Medicine > RZ Other systems of medicine |
| School/Department: | School of Science, Technology and Health |
| URI: | https://ray.yorksj.ac.uk/id/eprint/11335 |
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