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Impact of Adaptive Leadership on Urban Governance and Service Delivery Innovation in Local Authorities: A Systematic Literature Review

Matambo, Ferida, Nyagadza, Brighton ORCID logoORCID: https://orcid.org/0000-0001-7226-0635 and Marembo, Mathew (2026) Impact of Adaptive Leadership on Urban Governance and Service Delivery Innovation in Local Authorities: A Systematic Literature Review. Strategic Business Research. p. 100131.

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Abstract

This Systematic Literature Review (SLR) synthesises 87 peer-reviewed and authoritative sources published between 2020 and 2025 to examine associations between adaptive leadership and urban governance quality and service delivery innovation in local authorities. Employing an interpretive synthesis methodology guided by PRISMA 2020 principles and drawing on global, African regional, and Zimbabwean local scholarship, the study integrates insights across institutional contexts to advance theoretical understanding of how adaptive leadership dimensions may influence municipal performance under conditions of resource constraint and institutional fragility. Reviewed studies consistently report positive associations between adaptive leadership practices and organizational resilience, stakeholder engagement quality, innovation adoption, and service delivery outcomes, operating through theorised mechanisms including enhanced information quality, legitimacy strengthening, resource mobilisation, and organizational capacity building. Contextual factors substantially moderate these associations, and all inferences drawn to Zimbabwean contexts represent theoretically reasoned extrapolations requiring empirical validation. Beyond descriptive synthesis, this review advances adaptive leadership theory by articulating a contextualised paradox proposition: that adaptive leadership is most theoretically valuable precisely where structural conditions most severely constrain its implementation: and by developing an integrative synthesis model specifying enabling conditions at individual, organisational, network, and systemic levels. A companion concept of minimum viable adaptive leadership is introduced to specify which practices remain feasible under severe constraint. Critical conceptual and empirical gaps are identified, with particular emphasis on the need for context-specific theory, power-aware framework development, and longitudinal empirical research in developing-country local authority settings.

Item Type: Article
Status: Published
DOI: 10.1016/j.sbr.2026.100131
School/Department: London Campus
URI: https://ray.yorksj.ac.uk/id/eprint/14536

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