Walsh, Susie ORCID: https://orcid.org/0000-0002-2564-0608, Johnston, Alan ORCID: https://orcid.org/0000-0003-4796-466X, Cock, Steven ORCID: https://orcid.org/0000-0002-9355-8358 and Mathew, Ruby ORCID: https://orcid.org/0000-0002-3284-3577 (2026) Good Experience Project. Stage Two Report: The Changing Landscape of Communication, Practice and Expectations. Project Report. Project Report. York St John University.

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Abstract

The Good Experience Project was established to explore and promote approaches for improving
communication and experience across NHS organisations through collaborative discussion, shared
learning, and the identification of good practice (Johnston et al., 2024). Over the course of the programme,
the project brought together colleagues from different health organisations to exchange experiences,
identify common challenges, and consider practical interventions to improve communication and
engagement.

Item Type:	Monograph (Project Report)
Status:	Published
URI:	https://ray.yorksj.ac.uk/id/eprint/15572

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