Jimura, Takamitsu (2011) The websites of Japanese Ryokan and eWOM: their impacts on guests' expectation and experience. International journal of Asian tourism management, 2 (2). pp. 120-133.

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Item Type:	Article
Status:	Published
Subjects:	G Geography. Anthropology. Recreation > GV Recreation Leisure
School/Department:	York Business School
URI:	https://ray.yorksj.ac.uk/id/eprint/223

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