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The websites of Japanese Ryokan and eWOM: their impacts on guests' expectation and experience.

Jimura, Takamitsu (2011) The websites of Japanese Ryokan and eWOM: their impacts on guests' expectation and experience. International journal of Asian tourism management, 2 (2). pp. 120-133.

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Item Type: Article
Status: Published
Subjects: G Geography. Anthropology. Recreation > GV Recreation Leisure
School/Department: York Business School
URI: http://ray.yorksj.ac.uk/id/eprint/223

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