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The Role of Artificial Intelligence (AI) in Enhancing Accessible Experiences: Insights from Case Studies in Yorkshire

Pisoni, Galena ORCID logoORCID: https://orcid.org/0000-0002-3266-1773, Zhu, Hongrui ORCID logoORCID: https://orcid.org/0000-0001-8052-3888 and Gurnell, Ann (2025) The Role of Artificial Intelligence (AI) in Enhancing Accessible Experiences: Insights from Case Studies in Yorkshire. In: Halpern, Nigel, Rickly, Jillian, Garrod, Brian and Hansen, Marcus, (eds.) Handbook of Accessible Tourism. De Gruyter studies in tourism . De Gruyter (In Press)

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Abstract

Chapter highlights:
• Identifies how AI can enhance accessible experiences in the domain of tourism and hospitality.
• Develops a new framework for AI-enabled accessible tourism.
• Features examples from industry practitioners of implementing AI-powered technologies to enhance accessible experiences.
• Provides a future research agenda for AI-enhanced accessible tourist experiences.

Item Type: Book Section
Status: In Press
School/Department: York Business School
URI: https://ray.yorksj.ac.uk/id/eprint/13004

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