Jones, O., Gold, Jeff ORCID: https://orcid.org/0000-0003-0289-6712 and Claxton, J. (2019) Process improvement capability: a study of the development of practice(s). Business Process Management Journal, 25 (7). pp. 1841-1865.

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Item Type:	Article
Status:	Published
DOI:	10.1108/BPMJ-11-2017-0299
Subjects:	H Social Sciences > HF Commerce
School/Department:	York Business School
URI:	https://ray.yorksj.ac.uk/id/eprint/3658

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